It’s time to update your BIOS immediately to prevent any damage to your Raptor Lake CPU.

Intel finally announced a solution for CPU crashing and instability problems — claims elevated voltages are the root cause; patch coming by mid-August by the way of BIOS updates and new voltage profiles.

For PC's purchased from us, please contact us to arrange a free inspection to install the updated BIOS and determine if any damage has been caused, where we can arrange for your CPU to be replaced under warranty by Intel.

If your PC was not purchased from us, we can still perform this service for a small fee.

Note: Intel is offering Two-Year extended warranty for the Intel Desktop processors listed in the table below.

13th Generation Intel® Core™ Processors Intel® Core™ processors (14th gen)
i9-13900KS i9-14900KS
i9-13900K i9-14900K
i9-13900KF i9-14900KF
i9-13900F i9-14900F
i9-13900 i9-14900
i7-13700K i7-14700K
i7-13700KF i7-14700KF
i7-13790F i7-14790F
i7-13700F i7-14700F
i7-13700 i7-14700
i5-13600K i5-14600K
i5-13600KF i5-14600KF

Warranty Policy for Intel® Boxed and Tray Processors

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